Mike MacArthur has worked for RobbJack for over 26 years. He started as a tool grinder and eventually held just about every position available, including an extended period as applications engineer and Vice President of Sales and Engineering. Today, as RobbJack’s President, Mike leads our team in providing world-class tooling solutions and customer service.
Richard has over 15 years experience in field applications engineering, and has been with RobbJack since 2019 serving the Kansas/Missouri/Nebraska territory. He has a passion for cutting tools with a focus on Aerospace Manufacturing, and enjoys building relationships with our amazing Rep Team and valued Distribution Partners across the United States, Canada, and Mexico.
Sherry started working at RobbJack’s order desk in 1986, and was one of the many employees who relocated with the company from the Bay Area. Thanks to her strong commitment to service and desire to make customers happy, Sherry moved up the ranks to Office Manager, where she encourages the rest of the team to maintain high standards of performance. “Customer Service is not just a department, it’s everyone’s job!”
RobbJack is known for it’s long employee tenure with an average of 25 years service, and Tracy has contributed to that depth of experience since 1981. While previously ensuring careful package delivery in the Shipping Department, Tracy has been supporting our customers as a Service Representative for many years. The best parts of her job are her co-workers, the satisfaction of helping a customer, and the “smile customers bring to my face when they really appreciate my help”. Tracy believes that “kindness and courtesy are at the root of a positive customer service experience.”
Having worked for RobbJack since 1991, Regina is one of the several employees with more than 25 years of service. Regina has contributed to our history of customer satisfaction in the Shipping, Customer Service, and Accounting departments. She proudly shares that “we’re not just friends, we’re family here!”